Equipping

Three Keys to Becoming a Stronger Leader or Team Member

A chain is no stronger than its weakest link. No doubt you have heard that analogy in the past. Every member of a team brings unique levels of experience, ability, intellect, and passion to the group. The ultimate aim is to have a team with no weak links. Ideally, everyone is growing or at least being “coached up.” Obviously, in a worst case scenario, a team member who is so weak that the team is being hindered or restricted must be removed. You are not that weak link, are you? You are growing personally, aren’t you? You are inspiring the other members to grow also, right? Here are three things that you and each team member should do to keep each link of the chain strong.

  1. Each team member should have a mentor. A mentor is someone who has greater experience, stronger ability, excellent intellect, and exceptional passion who is willing to give some of their time to help others to be more effective at what they do. The mentor should have experience in the same field of responsibility, a track record of success, and a willingness to pass on his or her wisdom to others. Who is your mentor?
  2. Each team member should have a personal growth plan. Growth can happen by osmosis sometimes, but it is not ordinary and less likely as you rise to higher levels of leadership. Growth comes as you read, experiment, pilot new methods and strategies, fail, collaborate, listen to others, subscribe to podcasts, attend seminars and conferences, pursue degrees, “bend the ears” of other skilled leaders, submit to accountability and self-evaluate. That is not an exhaustive list but simply examples of actions a leader or team member can take to grow. What is your plan?
  3. Get out of your comfort zone. I personally am not a fan of stress, but I have learned that if I am not stressed I am not really growing. Some reading this already think that number two is not possible for them because it will put stress on their schedule. Welcome to leadership! I am not speaking here of unnecessary stress but of strategic stress. You must be stretched to grow, and you will rarely find it comfortable. It may finally become comfortable with time and experience, or it may not. I continually find myself in uncomfortable situations because I expose myself to situations that test me and make me stronger. How are you getting out of your comfort zone?

Don’t be the weakest link. Don’t be a weak link at all. Commit to continue your growth and you will be on your way to maximizing your leadership!

Six Signs of Toxic Attitudes on a Team

“There’s only one thing more contagious than a good attitude – and that’s a bad attitude.”

                                                                             John Maxwell

I just got off the phone with a key leader in a large organization. He was reflecting on a team within his organization and expressed how each individual, though good-natured, were the worst gripers and complainers whenever they got together. I have experienced the same thing on some teams in some organizations. My first job out of college was as a teacher of Social Studies in a Junior High School. The teacher in the room next to mine was constantly complaining about everything and criticizing every person. Even as a twenty-one-year-old young man, my mind always wondered…why don’t they find another job! I am so glad I had the wisdom, even as a young man, not to allow their attitude to rub off on me.

I have always elevated the value of “attitudes” both personally and as a leader. How do you identify the seeds of a bad attitude? Here are a few examples.

  1. An inability to admit wrongdoing. Everyone makes mistakes and the person who cannot acknowledge their mistakes has the wrong attitude…. whether they will admit it or not.
  2. Failing to forgive. People hold grudges assuming they are doing harm to the other party when in reality they are primarily poisoning their own spirit.
  3. Petty Jealousy. When people succeed, do well, are promoted, or win, they should be celebrated and applauded. The person who cannot celebrate has a real attitude problem.
  4. Self-Centeredness. When an individual believes that the world revolves around them they are displaying a level of immaturity that will only hinder those around them and the mission of the organization.
  5. A critical spirit. Criticism is not a gift or an asset. While there is a place for evaluation and critique there is no place for constant criticism. Be the solution and not the problem or the person who only focuses on the problems.
  6. Failure to share credit. While individuals can accomplish much, most significant accomplishments in an organization are the result of many team members working together.

Your attitude matters more than your actual competence. A person with a good attitude can be “coached up” and develop enough skills to get the job done in most cases. A person with competence who possesses a bad attitude can be like cancer to the whole organization. Put several people together and they can totally sabotage the mission. Don’t have a bad attitude. It is a choice. Don’t tolerate bad attitudes if you are in leadership. Failure to address inappropriate attitudes will prevent you from maximizing your leadership.

Some portions adapted from chapter eight of The 17 Indisputable Laws of Leadership by John C. Maxwell.

 

Seven Keys to Multi-Generational Leadership

Five generations. That is how many distinct generations are living in North America today. If you travel back to previous centuries, you would find three generations providing leadership at any given time. However, with the advance in technology, the speed of change, and longer life-spans, you are now living among five generations.

  • The Greatest Generation (those who fought and won WW II) represented by those 73+.
  • Baby Boomers represented by those age 54-72.
  • Generation X represented by those age 38-53.
  • The Millennials represented by those age 24-37.
  • Generation Z represented by those age 8-23.

Brad Szollose is the author of a book called Liquid Leadership: Multi-Generational Ideas That Are Changing the Way We Run Things. It is a worthy read and he shares seven laws to follow if you desire to be effective at leading cross-generational.

  1. A Liquid Leader places people first.
  2. A Liquid Leader cultivates an environment where it is free and safe, to tell the truth.
  3. A Liquid Leader nurtures a creative culture.
  4. A Liquid Leader supports the reinvention of the organization.
  5. A Liquid Leader leads by example.
  6. A Liquid Leader takes responsibility.
  7. A Liquid Leader leaves a lasting legacy.

Szollose has written an entire book illustrating and instructing based on those seven laws and I recommend the book to you. However, there is wisdom in simply viewing the list and assessing your own leadership based on what you see. Today, more than ever, it is important that you develop leadership skills that help you to be effective cross-generational. Consider his list and self-assess yourself in order to maximize your leadership.

The Most Critical Six Months in the Faith Journey of a Child

Which are the most critical six months in the faith journey of a child who grows up in church? It is the six months following High School graduation. What can a parent or church do with that information?

 

Over the last several months I have shared videos designed specifically for parents but beneficial for any and all who care for teens and kids. The January video was the Driver of a Sticky Faith. I followed up in February with a second video that described The Power of First Steps. The third in March was entitled Balancing Bonding and Boundaries. In April you learned about The Ultimate Home Field Advantage. The May video spoke of The Necessity of Modeling Church Engagement. In June you learned the importance of Building a Network of Spiritual Influence for your child. These videos are based on the research conducted by Tom Crites and I to discover what keeps kids connected to church into their adult lives and published in our book, Why They Stay.

 

July is now here and I want to invite you to view the seventh video in the series. In this thirty-minute video I am speaking to parents about the months following High School and critical information parents and church leaders must attend to. Trust me when I tell you that you will be encouraged as a parent, better equipped to help your children as well as other parents and learn principles that can maximize your leadership. Here we go…

 

Eight Warning Signs That a Ministry May Be in Trouble

Perhaps you have known someone that died because they failed to take action. They ignored subtle signs that their health was failing and refused to go to a doctor for medical attention. People are grieved that the person has passed away, but the greater tragedy is that it could have been prevented. It is also sad to see a ministry designed to help the hurting and to see lives changed to struggle to the point of dissolution. It does happen, but you can take action to circumvent the death of a ministry. Here are warning signs that can alert you that your ministry is in trouble and perhaps your leadership role also.

  1. Large turnover in volunteers. Note that it is not unusual to see large turnover at the beginning of your ministry, but it should be less of an issue year by year.
  2. Difficulty finding new volunteers. “I just can’t get people to help or to commit!” Sorry, but that is on you. That is why you are called to lead the ministry. You were placed there to inspire and enlist the involvement of volunteers to carry forth the task of the ministry.
  3. The absence of quality training for leaders. Training is the most quantifiable factor that determines the likelihood of effectiveness in a ministry. If you train well, those equipped will aid in the enlistment of others. If you fail to train you are on your own and the team you lead will lead with low expectations and minimal results at best.
  4. Erosion in the quality of the ministry. Quality is certainly an intangible factor. How do you know? Interview those who have been involved in the ministry over a long period of time and ask them: “How does the quality of what we do compare to a couple of years ago?” It should be better now than ever, or you are going backward.
  5. Erosion in the standards of your leaders. If you don’t expect much you won’t get much.
  6. A sustained decrease in total participation. While participation can decrease occasionally and seasonally, sustained decrease month after month or year after year is the most obvious sign that a ministry is in trouble. A downward trajectory is destined for zero.
  7. Sustained low morale in the ministry. Attitudes can make or break a ministry. Always pay attention to the morale of the leaders and participants. Discouragement never built anything.
  8. No examples of lives being changed. That is what ministry is ultimately about and if no lives are being changed you are not actually doing ministry. It may not happen every day or every week. But if it has been months you know that focus has been lost.

Don’t be discouraged and don’t be caught by surprise. Everyone can do better and heed the warning signs that can help you to maximize your leadership.

Free Copy of New Research on Effective Churches

Dr. Tom Crites and I did a study recently of churches in Georgia that are thriving in our changing culture. The churches identified may not lead in any area that we tend to measure but they excel in many areas including evangelism, discipleship, stewardship, church planting, and leadership. They come in all styles, from all regions of our state, and all sizes. We studied hundreds of other churches to contrast and to see what made the difference and identified nine areas where the attitudes, motivations, and priorities of the pastors differed from struggling churches. The report is called Pivot Points and can be purchased as a Kindle Edition on Amazon for only $2.99. But, as someone who reads my weekly articles, you get a copy for free. Thanks for reading each week!  (Attached the .pdf)

 

For Blog: Email khall@gabaptist.org to send your request.

Staying Confident Through Transition

I serve in an organization that is going through a “big” transition. A beloved CEO of more than twenty-five years is retiring, and the name of the next CEO has been announced. The transition began five months ago and will not be completed until four more months have passed. I want to invite you to look over my shoulder as a model of how to assist your team if you are going through a big change. Here is the actual communication going out to our staff from me this week and it is followed by an eight-minute video that will encourage you if you find yourself in transition. I trust you will also glean from me some assistance in shepherding a staff through big changes. Here is the full email to the staff followed by the link to the video…

 

“I cannot imagine that you have not heard the news by this time. We now know the person that will be nominated to serve as the next Executive Director. Congratulations to Thomas Hammond. It is certainly good to have the answer to one big piece of the future puzzle, but some questions remain unanswered. While we know that any new leader will bring a fresh vision, new ideas, potential reorganization, and dare I say it, “change,” there is still a degree of uncertainty about the future.

Since the time that Dr. White announced his retirement, I have personally sought to provide encouragement, instruction, and to instill confidence in each of you as we look to the future. You may recall that during the June webinar I shared a brief leadership lesson I called “Why You Can Be Confident in the Future.” I believe that it is worth a second view or if you missed it, even more importantly, a first view. You can be confident in your future, not because you know the name of the next Executive Director, but because God knows you and has a plan for your life and ministry. Please take a few minutes to view this segment again.”

Why Your Team Will Change In The Future

How is your team (staff) doing? Over the years I have had some great teams and some great seasons of ministry with people that I love and enjoy. The team I lead today is not the same one I led thirty years ago, or twenty, or ten. There have even been changes in the last five years. I also understand as the organization that I serve goes through changes in leadership that future changes are inevitable. Some of the people I love and respect the most will not make the journey. That is not necessarily a bad thing but simply a reality. For some, their future opportunities will propel them to places of great joy and success. Admittedly, others will go through painful transitions. In John Maxwell’s book, The 17 Indisputable Laws of Teamwork, he points out three reasons that some team members do not stay with their team or organization during times of change.

  1. Some team members simply do not want to take the journey. They know that change is coming and either does not want to make changes, fear the forthcoming changes, disagree with the changes, or use the transition as an exit ramp to do something else. This is not a negative. The exit is positive both for the individual and the organization. It may be that you will miss them, but why would you want to work alongside anyone who does not want to be there?
  2. Some team members should not take the journey. In some circumstances, an organization has very talented and competent team members who have a different vision or agenda. Their view on leadership, direction, goals, priorities, doctrine (in a Christian setting), or strategy is in such contradiction to the leadership and direction of the organization that they are like oil in the water. They simply do not mix. They are capable but likely will not continue with the current organization. Those who find themselves in such circumstances who have integrity will graciously remove themselves over the course of time, and that’s best for both them and the organization.
  3. Not every team member can take the journey. Oftentimes team members get locked into a position and do enough to get by but not enough to make a great difference. They are not incompetent (though some may be) but they have lost their passion, or they have lost their effectiveness. It may be that they need a new mountain to climb. A new opportunity can be the impetus to renew their growth and to give them fruit for their labor. However, they may have disqualified themselves in the current role or organization because they allowed their growth to be stunted. Ideally, a graceful exit will be arranged but they are not likely to make the journey of change in the current organization.

Enjoy your team…and enjoy your next one too. However, don’t be taken off guard by the changes. Enjoy the seasons of stability and embrace the seasons of change. They are both a part of the journey as you seek to maximize your leadership.

Choose to Make the Right Impression

A re-post of a blog:  The  way you represent your organization is very important. Please take time to read this post I shared several years ago and apply what I share with your organization.

“9-1-1. Hold please.”
“Excuse me?”
“This is the 9-1-1 operator and I have other calls would you please hold?”
“I’ve got an emergency”
“Do you think you’re the only one. Hold tight and I get back to you when I can.”

That is not the conversation you want to have when you dial 9-1-1. Is it likely to happen? Probably not. However, when you talk on the phone or in person to representatives of a business, an organization, or a church, nothing is more frustrating than to be talked down to, patronized, belittled, or treated as if they have more important things to do. Here is the challenge. Whenever you speak to someone outside of the Georgia Baptist Mission Board (Offices), the person you are speaking with or the audience you are speaking in front of sees you as “the Georgia Baptist Mission Board.” If you are courteous, they see the whole ministry as courteous.” If you are rude, they see whole ministry as rude. If you are interesting in your presentation, they see the Mission Board as an organization of skilled presenters. If you make a boring presentation, they see Mission Board as irrelevant. Does that make sense? People often base their total view of “the Georgia Baptist Mission Board” on their phone conversation with you…or the sermon you preach… or the wisdom you share in a consultation.

On one hand, that is a lot of pressure. On the other hand, that is a great opportunity. Rod Blunck says “Courtesy is free; extending pleasant words costs us nothing. So why not freely give it away?” Here is the bottom line; Your tone matters when you speak. You are an ambassador for Jesus Christ first and foremost. Be respectful, responsive, engaging, encouraging, prepared, flexible. You have experienced it on the other side. Perhaps you have been turned off by a business because of the way you were treated. On the other hand a business may have made a mistake, but handled it so graciously that you are a devoted customer. Set the right tone whenever you speak as an employee of the Georgia Baptist Mission Board. While it is technically true that the Georgia Baptist Mission Board is actually a partnership of churches, most people get their impression and draw their conclusions about us based on interactions that they have with us. I pray that we will interact with church leaders and members in such a way that they consider the Georgia Baptist Mission Board to be “Outstanding.”

 

A Clear Strategy to Strengthen Your Child’s Faith

Who is influencing your children? You certainly are but who else? Is there a way to give your children a spiritual edge that will strengthen their faith? The answer is “yes” and this video will give you tangible ways that you can build a network of spiritual influence that increases the likelihood that your children will be faithfully serving the Lord when they are adults.

 

Over the last several months I have shared videos designed specifically for parents but beneficial for any and all who care for teens and kids. The January video was the Driver of a Sticky Faith. I followed up in February with a second video that described The Power of First Steps. The third in March was entitled Balancing Bonding and Boundaries. In April you learned about The Ultimate Home Field Advantage. The May video spoke of The Necessity of Modeling Church Engagement. These videos are based on the research conducted by Tom Crites and I to discover what keeps kids connected to church into their adult lives and published in our book, Why They Stay.

 

June is now here and I want to invite you to view the sixth video in the series. In this thirty-minute video, I am speaking to parents about the need of purposefully surrounding your children with other godly influencers. You will discover the Biblical roots as well as the research that supports the principles you will learn. Trust me when I tell you that you will be encouraged as a parent, better equipped to help your children as well as other parents and learn principles that can maximize your leadership. Here we go…