Equipping

Why is it that some leaders excel, solve problems, inspire people, and make a difference? The answer to that question could fill an entire book. One thing I know for certain about effective leaders is that they are students of leadership. They seek to understand the nuances that separate leaders who make an impact from the ones who simply occupy a position. Let me share some personal observations about effective leaders:

1. The know when to shut up. While I am being blunt with the first statement you can be assured that no offense is intended. This happens occasionally and I have no doubt that you have experienced it also. It happens when you have a lunch appointment or attend a meeting and quickly find out that the other person has a lot to say. He or she talks and talks and talks and you get the picture. They have been speaking four, six, eight minutes or more and you cannot get a word in edgewise. By saying “shut up,” I am not suggesting that you should not talk. I am reminding you that a discussion involves two or more people. Be sure that you listen as much as you talk whether meeting over a meal or around a conference table. Share the conversation and listen as much as you speak. That is what leaders do. Also, in larger settings, take note of the number of people present. Suppose you are in a thirty minute meeting and the leader asks everyone to weigh in on the topic. If ten of you are present, do the math. You should only take about three minutes or so. If six people take five minutes, you have bumped four others out of the conversation. One other point, you don’t always have to weigh in. I have noticed that if 100 people are present, you can count on one or two people to say something whether their comment has relevance or not.
2. They know when to speak up. In reference to the first point, do not misunderstand. The point is not that you should never talk, but that you should be more strategic and purposeful about when you do and when you don’t. Always keep this in mind; silence is consent. It is not appropriate for a leader to go into a meeting, hear a proposal or a decision, remain silent, and then complain afterwards. Speak up if you do not agree. A leader is skilled at doing this. They know how to disagree without being offensive. While they may be passionate they are also measured, seek points of agreement, seek to characterize issues in a positive tone when possible, and attack the problems rather than people. While a skilled leader knows when to shut up, they never hesitate to speak up.
3. They know when to speed up. Effective leaders do not tend to waste time. They move meetings along covering the material without wasted time. They will cancel a meeting from time to time and seek ways to communicate efficiently. Sometimes meetings can be done online, via email, or on a phone call with equal effectiveness to a live gathering. In addition, they keep things moving forward like projects, strategies, action plans, and team tasks. They serve as the engine driving the team forward by motivating, providing guidance, and ensuring accountability. If there were a pill that could be given to learn and apply “pace” in leadership, everyone would be a dynamic leader. There is no such pill. However, effective leaders are wise and know how to keep everything moving forward. They know when to speed up.
4. They know when to back up. Leaders do not like to do this. But effective leaders are good because they are willing to do things they do not like to do. That is why some people never progress in their job or ministry. They do not like to give energy or time to things they do not like to do. A skilled leader is often ahead of his or her team, company, or congregation in terms of vision, knowledge, and desire to get to where the group needs to go. However, you do not move an organization forward by frustrating people. The skilled leader knows when to back up a step or two to get everyone on board. Sometimes the way forward is to back up a little bit.

Do you want to maximize your leadership? Know when to shut up, speak up, speed up, and back up. That is a small sampling of what separates great leaders from the rest of the pack!

Leadership is an adventure that both exhilarates and exhausts. The exhilaration tends to be high on the front end and at the pinnacles of milestones accomplished along the journey. The exhaustion comes with the length of time and frustrations, let downs, and unforeseen forces and circumstances that serve like anchors to forward progress. How can you be refreshed during those seasons of exhaustion? Bob Buford, author or Half-Time: Moving from Success to Significance suggests that it is important to pause and take stock. This exercise becomes critical as you face exhaustion and discouragement in your leadership. As you take stock:

1. Make peace. Life is too short to carry grudges. Who is it that you need to be reconciled with? Reconciliation brings refreshment and renewed energy.

 

2. Take time. Are you taking time off each week? Are you utilizing all of your vacation time? Are you spending time with your spouse, children, grandchildren and other family members? While the temptation is to think that you are missing “work” to attend to personal time, the reality is that investing in personal time and family time makes you more productive and effective when you are “on the job.” The result is that a leader can accomplish more in less time if he or she disciplines themselves to take time for personal respite and family time. More importantly, it strengthens your family. I have often heard it said that no one on their death bed reaches up to a beloved family member and says “I wish I had spent more time at work!”

 

3. Be deliberate. Have you ever been on a retreat? A retreat is a time to reflect, grow, and evaluate away from the normal hustle and bustle of responsibilities. While you are away from your work or ministry, the intent is to recharge you for the mission and work before you. A retreat can be a week or a half day experience. When you are exhausted, do not wait on your ministry or organization to take a retreat. Take one for yourself, albeit short. That one day away can refuel your tank and get you prepared for the next steps in your work. The deliberate part is based on the fact that you do not get away to “nap all day.” You purposefully spend time away from all of the noise of a common work day to honestly assess where you are, where you need to go, and brainstorm new ideas to get there. When I say “you” I am referring to both you personally and your ministry or organization.

 

4. Go to the well. Sometimes a cold drink of water on a hot day is all that you need to make it for a couple of more hours. Go back to the well to cap off the day and you leave with a thirst that is quenched. The water that a leader needs if he or she desires to maximize his or her leadership comes from the Bible, the Word of God. If you neglect it you will thirst and grow weary. If you drink from it you will be encouraged and your energy will be renewed. I have found that the best way to do this is daily. But there is no wrong time to “go to the well.” While the word “leadership” is not found in the Bible, the concepts are sprinkled throughout. It encourages, convicts, enlightens, and inspires. It shows the pathway to a relationship to God and brings the believer into a closer relationship to God. Are you regularly “going to the well?” Those who do so are not immune to exhaustion but they do have added strength. Leaders need an “edge” and there is no better “edge” than spending time in the presence of the Creator of the universe.

 

Are you exhilarated or exhausted in your leadership? Either way, these words of wisdom can help you to maximize your leadership.

The four points are adapted from Chapter Seven of Halftime by Bob Buford.

“The most important single ingredient in the formula of success is knowing how to get along with people.” – Teddy Roosevelt

 

What is the key to being an effective leader? You will be hard pressed to narrow a list down to one particular asset. What if you could narrow it down to four? That would give you as an aspiring leader tangible areas to develop than can propel your leadership forward. The Center for Creative Leadership in Greensboro, North Carolina, studied 105 successful executives and noted these four common characteristics.

1. They took ownership of mistakes rather than blaming others.
2. They could get along with a wide variety of people.
3. They had strong interpersonal relationship skills, including sensitivity and tactfulness.
4. They were calm and confident as opposed to moody and volatile.

John Maxwell states that unsuccessful executives “tend to be too tough, abusive, sarcastic, aloof, or unpredictable. Their worst fault is being insensitive to others.” Do not be thrown off by the word “executive” here. These are men and women who have emerged into high levels of leadership and the lessons apply to all who desire to maximize their influence.

I would add a fifth item to the list for those who desire to be “spiritual leaders.”

5. They place a high priority on their personal spiritual development which results in passion for their work and compassion for people inside and outside of their organization (or congregation).

This is a good checklist from which you can self-evaluate. Of these five characteristics, where is your strength? Where are you falling short? What action(s) do you need to take to progress in the weakest area?

To revisit a quote I shared recently: “Successful leaders tend to be hard on themselves while unsuccessful people tend to be hard on others.” Evaluate yourself and commit to grow so that you can maximize your leadership!

Adapted from Chapter Seven of Developing the Leader Within You by John Maxwell.

Don’t tell anyone else about this. Keep it to yourself. I am about to let you in on a secret about effective leaders. They are “sneaky.” Before I tell you, please keep in mind the context that these are outstanding leaders who work hard, commit themselves to personal development, and get the job done. They are anything but lazy. But they are “sneaky.” Here is how:

1. They sometimes strategically go “radio silent.” Radio silence is a military term where all transmissions are ceased in order to protect details of a mission from enemy ears. What does that mean for the leader? He or she sometimes needs a brief reprieve from the continual stream of noise, demands, questions, and decisions. Therefore, without you knowing it, they will disconnect from social media, have all messages sent to voice mail, turn the phone to the off position, and/or do their work at a location other than their primary office. They will do this for a short period and you will not even know it. They create some space to think, plan, or rest, but do not fall behind because their system for conducting work is effective.

 

2. They sometimes sneak out to play. Whether they take a morning to fish, catch a weekday ball game, work in their garden, or get in a round of golf, you will not know it. They are sneaky. And their work still gets done. It doesn’t seem fair since everyone else is at work while they are playing. But context becomes important once again. You did not know they worked past 10:00pm three nights last week. They may not have gotten a day off last week. You may not have considered that they were at the office an hour or more before everyone every day last month. Effective leaders do not work only forty hours each week. They work hard until the job is done based on responsibility rather than clocks. But they are not workaholics either because that would cost their families and other valuable relationships. They will only do this occasionally. They don’t abuse it, but they are sneaky and refresh themselves occasionally by getting away for a few hours to play. Don’t begrudge them because they still get the job done.

 

3. They are smart and sneakily make themselves look even smarter. Effective leaders are smart, educated, and knowledgeable, but they don’t know everything. They surround themselves with talented team members. They are avid readers (researchers) and lifetime learners. But, everyone has limitations. They may not know everything but they know how to get to the information they need quickly. They do it through staff, through personal study, diligence in seeking information, persistence, and fortitude. They know a lot, but not as much as you think. They have brains, but more importantly have been sneaky about developing skills that make them appear even smarter.

 

Don’t tell anyone. But, being sneaky can sometimes help you to maximize your leadership!

We are living in a time of great blessing. The ability to travel by car or plane enables us to make journeys on a weekend or in a one-week time frame that would have been unimaginable for all of history up until the last century. We live in an economy where almost everyone has resources that would have only belonged to the wealthy in previous generations. I look forward to family vacation opportunities and I appreciate the many options that are available to my family for travel and leisure.

Here come the summer months. People are traveling and the Worship and Bible Study attendance drops. Apparently, you and I are not the only ones who appreciate the options available for travel and leisure. The lower attendance can be frustrating to a pastor or Bible Study leader. Can anything be done to stump the summer slump?

1. Make sure your measurement is properly oriented. Attendance tends to fall into a pattern of two surges and two slumps, each year in North American churches. The first surge ordinarily occurs in August (when school starts back) through October. November and December averages will generally be lower because of holiday weekends. Attendance will surge again in January through March unless the weather is extremely bad. April (with Spring Break for students) begins the second slump that may fall even deeper by July. Here is the key. Compare your attendance to the same month last year instead of the previous month. You may be averaging less in June than you did in March. But, if you will check your records you may find that you are averaging more than you did last June.
2. Spend more energy rejoicing over those present than bemoaning those who are absent. I wonder if we might sometimes feed the slump by complaining. Members can still grow and the lost can still be reached on any day or any week of the entire year including the summer months.
3. Don’t back off of the drivers of growth. Don’t let up on connecting with absentees, ministering to members, group fellowships, outreach, enlisting new members, etc. Keep your foot on the ministry accelerator or else you will feed the slump even further. You need to continue to sow these seeds with the understanding that you may not reap the results until August or September.
4. Utilize the VBS strategy. Remember that Vacation Bible School is not intended only to be a week of Bible Study for the children in your church. That is a benefit of the week. The purpose is to introduce prospective families to Bible Study, to share the gospel, to connect them to groups, and to transition them into your discipleship process.
5. Some churches successfully utilize themes and/or promotions to rally around. This particular idea does not work with every congregation. You must know the culture of your church. Many churches promote a theme and/or a promotion to spark interest and encourage faithfulness. The theme I utilized recently in the church where I served as interim pastor was “The Summer of No Fear.” The summer sermon series addressed issues related to “fear” and the Bible Study leaders participated in a promotion called the “Bible Study No Fear Factor.” In another church, we went “Contact Crazy” for the summer and tried to document our invitation of several thousand people to be our guest during the summer months.

Paul reminded the Corinthians that if they sowed sparingly they would reap sparingly. While it is an uphill struggle to maintain the same level of attendance in the summer, it is not impossible and not unprecedented. But to maximize your leadership you must be strategic and intentional. What is your plan?

“Do you think a church can be too big?” That is a question that was posed to me by a church leader. I have been privileged to minister in churches of all conceivable sizes as well as to serve on the staffs and as interim pastor in churches that ranged in attendance from less than fifty to well over 4,000 in weekly worship participation. Churches of every size possess unique advantages and disadvantages that I have come to appreciate over the years.

Yogi Berra, the Hall of Fame baseball player and coach once remarked: “No one ever goes to that restaurant any more. It is always too crowded!” Apparently, a lot of people enjoy attending larger churches and that accounts for why they are so big. Should a congregation be small, medium, or large? The Bible never prescribes the ideal size of a local congregation. There is no “wrong size” church. Thom Rainer recently pointed to a move toward smaller worship gatherings as a growing trend. Many people avoid attending larger churches because they have a deep concern for the relationships and the intimacy that a smaller congregation can provide. This desire for closeness is a legitimate need.

Can a church be too big? It can for “some” people. You could also ask, “Can a church be too small?” Again, it can be for “some” people though the Bible does not say. It is not the size of the church that makes the difference. It is the size of God that matters most. God does big things through small churches. The reality is that opportunities for ministry and evangelism are actually enhanced by the fact that congregations come in all sizes. People are internally wired with differing combinations of temperament, experience, culture, education, personality, giftedness, intellect, and preferences. The differing blends create a variety of needs. Some people’s needs can best be met by a smaller congregation while others can be addressed more effectively by larger churches.
Every congregation, regardless of size, has a responsibility to obey the Great Commission and the Great Commandment. All congregations should seek to make disciples by engaging the members in prayer, evangelism, equipping, fellowship, worship, and ministry in the same manner that the earliest congregations did as described in Acts 2:42-47. It is often easier to minister to everyone in a small congregation and it can be easier to reach larger numbers of people for Christ with the leadership assets of a larger congregation. However, the criteria for responsibility is not based on the size of the congregation, but on the teaching of the scripture.

All congregations, large and small, should seek to effectively minister to their members as well as to reach out to their community with the gospel of Jesus Christ. The critical question is not, “can a church be too big?” The real question is, “can a church lose focus?” The answer is “yes” whether a congregation is large or small. The aim is to provide personal ministry to the members while proclaiming the message of salvation to the community without neglecting either. That is a great challenge for a congregation of any size. I challenge you to leverage your leadership to engage your members in doing both whether your church is large or small. The size of the congregation will resolve itself if the focus is correct!

Do you have “Frustrated Followers”? Sometimes you can do the right thing or make the right decision and still frustrate your team members. However, you want the frustrations they experience to be the exception rather than the rule. Frustrated followers will ultimately under-produce, walk away, or undermine the leader whether intentionally or unintentionally. John Maxwell, in his book Developing the Leader Within You, suggests seven ways that leaders frustrate followers. They are based on a survey conducted by J.C. Stachle and are listed in order of importance. All of these are avoidable. My comments are in italics. Here they are:

 

1. Failure to give credit for suggestions. An effective leader is more concerned with the progress of the organization, the development of the team, and the fulfillment of the mission than who gets credit for particular ideas. On the other hand, please be sure that you do not get too caught up in who gets credit if you are a team member. An effective leader will share credit for victories and take responsibility for defeats.
2. Failure to correct grievances. If you are a leader, you are a problem-solver. Your ability to discern the depth and validity of complaints along with the determination to correct grievances endears you to your followers.
3. Failure to encourage. Encourage, praise, encourage, praise, rebuke, encourage, praise. Encouragement and praise must always outweigh rebukes although the ability to rebuke and correct are also critical skills.
4. Criticizing team members in front of other people. That speaks for itself. Surely you would not do that. Would you?
5. Failure to ask team members their opinions. Leaders continually make decisions. Even the smartest and most educated leaders cannot match the combined intellect of the team. Getting their input not only helps the leader to make wiser decisions, but also makes team members feel more valued and content in their work.
6. Failure to inform team members of their progress. Followers value the perspective of the leader. When respect and trust are present, praise is inspirational and critique is motivational.
7. No one likes to feel left out of the loop or inferior to other team members. If they ever feel that way, it should not be because the leader does not make everyone feel personally valued.

Great insight to help you to maximize your leadership!

Adapted from chapter seven of Developing The Leader Within You by John Maxwell. The 
term “team members” was substituted for the term “employees” in points four, five, 
and six.

 

Have you ever walked along minding your own business only to be unsuspectingly stung by a bee or a wasp? Ouch! Getting surprised with a sudden sting is one thing, but why would you knowingly put your hand on a bee’s nest? Getting stung by the loss of a job is an unpleasant experience no matter what the circumstances. We all know people who lost jobs and appear to have been treated unjustly. In the world of church leadership I have seen pastors lose ministry positions for doing what I perceived to be undeserved reasons. Sadly, some pastor’s lose their jobs for doing the right thing. In addition, you probably have acquaintance with friends who lost jobs because of layoffs due to budget reductions. Those types of things are out of one’s control and you can only trust your competence and personal faith to overcome these types of losses.

Sadly, others lose jobs because of mistakes that get them into hot water with their employers. Can you minimize the possibility of losing a position? You can when you understand five of the top six reasons employers elect to part ways with employees. According to Robert Half International, a San Francisco based consulting firm, the top reasons people get fired are as follows:

• 30% for incompetence
• 17% because of inability to get along with team members
• 12% because of dishonesty or lying
• 10% because of negative attitudes
• 7% because of lack of motivation
• 7% because of insubordination (failing to follow instructions)
• 8% for all other reasons.

John Maxwell rightly points out that “although incompetence ranked first on the list, the next five were all attitude problems.” Attitude is everything to an effective leader. Maximizing leadership takes place when you purposefully tune your attitude by being authentic, exercising good people skills, having positive expectations, expressing passion, and being a team player. While a person with a good attitude can get stung it will not be because they foolishly put their hand on a bee’s nest. How do those around you view your attitude. Always be attentive to it and you will maximize your leadership!

Adapted in part from chapter six of Developing The Leader Within You by John Maxwell.

I went to bed disappointed last night after my favored team, the Atlanta Falcons, allowed an NFL championship to slip from their grasp in the closing minutes of the game. I woke up this morning ready to take on the day without regard to who won or lost. It is a game and it is a game I love. But, I do not live or die by what happens on a football field. I did learn something about leadership, however.

The theme for the New England Patriots this year was “do your job.” The premise is to focus on your responsibility, do it with excellence, and see it through. Don’t be concerned about what others are supposed to be doing. “Do your job!” I have often stated that the greatest expertise lies in knowing how someone else should be doing their job. Whether it is a referee, a coach who makes a call we don’t agree with, a president, our boss, or a CEO, we have a tendency to mentally (and sometimes verbally) critique and pontificate on how they can do their job better. It is so easy to be an expert on someone else’s job when you have no personal responsibility or consequences for an opinion. Bill Belichick drove home to his team day in and day out to focus on their own job rather than the job or task that someone else has responsibility for.

The theme this past year that drove the Atlanta Falcons was “brotherhood.” The year started with four days of exercises that had little to do with football. Team building exercises were engaged in to bring the team members together on a personal level. The exercises and the time together engendered greater loyalty, personal connections, appreciation for teammates, and common purpose. Genuinely caring for team members or co-workers should compel team members to always give their best in the interest of the team.

These two strategies beg the question: As leaders, should we influence followers to focus on their assigned task or to expend greater energy on working together. The answer is “yes.” A skilled leader does both. You can rest assured that Coaches Quinn and Belichick promoted both levels of focus while highlighting a message for this particular season that his players needed to hear and apply. Both teams were served well and yours will be too. “Do your job” and “serve those around you (brotherhood)” and you will maximize your leadership!

I am now ready for the new season and my hope for my beloved Falcons springs eternal! Congratulations to both teams on excellent seasons.

I recently shared about how leaders seek to circumvent, minimize, and solve problems. The easiest problem to deal with is the one prevented before it even occurs. However, some crises come without warning or in spite of your best efforts to anticipate in advance. Effective leaders are problem solvers and I once read that you can judge one’s level of leadership by the size of the problems that he or she is tasked with addressing. They are effective because they recognize and utilize these three approaches to solving problems.

1. Brains. That’s right. They use their brains. Here is the good news. A high I.Q. is advantageous but there is more to solving real world problems in your organization than the ability to solve a Rubik’s Cube in a short amount of time. Good problem solving takes a combination of intellect, education, training, experience, creativity, patience, assertiveness, risk, and street smarts. I am reminded of the truck that got stuck under an overpass and after several hours, the engineers were getting to the point of suggesting a major deconstruction of the bridge. That is until an uneducated farmer observed the situation and suggested that they try deflating the tires on the truck upon which it was removed within the next ten minutes. An effective leader feeds his or her intellect through life-long learning by formal (degrees) and informal (avid readers) means as well as being a student of leadership and problem-solving.
2. Teamwork. Sometimes a problem needs more brain power than one person possesses. In addition, intelligence comes in more than one form. Everybody’s brain works a little different. Some people have mechanical intelligence, while others possess verbal intelligence, or musical ability, athletic or physical skills, logic skills, emotional intelligence, and on and on it goes. The combination is different for everyone. Once you mix in education and personal experiences, the blend is unique to each individual. That is why an effective leader will get the perspective and input of team members and trusted colleagues to find solutions. The bigger the problem the more likely the team is brought into the process. The collective I.Q., experience, and wisdom of a team will almost always exceed that of even the most gifted individual leader.
3. Humility. This is the quality that separates the good leader from the great leader. Superman is a cartoon character, not a real person. Sometimes you need the help of an expert from outside of your organization. One of the most humbling experiences of my life was my inability to effectively parent a strong-willed child when she was a teenager. I had to get help and admit to myself my own shortcomings in being effective at solving the problems created by her rebellious nature. It was by the grace of God and the guidance of a skilled counselor over the course of a year that we advanced and ultimately solved a series of issues that could have been catastrophic but instead became a source of ultimate blessing and strength. Leaders are strong by nature and don’t like to admit their shortcomings. However, they place the needs of their organization, their church, or their followers ahead of their ego and do whatever it takes to get the job done. That sometimes requires the partnership of an expert from outside their circle, their staff, their church, or their organization.

I will add, in conclusion, that the inability or unwillingness of some to seek outside input or guidance is the reason that many people never maximize their leadership. Use your brain, consult with your team, but don’t be afraid to get the objective perspective of other skilled leaders from outside of your organization when you tackle the bigger problems that you face.