Leading

MAXIMIZED LEADERSHIP: DEADLY SILENCE!

Any questions?     Are we all on the same page?      Any objection?      All agreed?      Do we have consensus?

Perhaps you have been in a meeting that concluded with that question or something very similar. There were no questions. Everyone subtlety nods their head. No objections are registered. That is…until you get on to the elevator or back to the office.

“Can you believe we’re going to do that?”

“That is a dumb idea.”

Really now? Then why didn’t you say so in the meeting? You are not only hurting the organization but undermining the leader and your own leadership as well. Always bear in mind that the “general public” sees each person as the organization. If the idea flops or lacks credibility, it reflects on everyone, including you. Speaking up three weeks later or after the fact does not count. Speak up when the issue is placed on the table!

It does take courage to speak up. That is especially true if you have an opposing view or a different perspective. But you must remember that silence is interpreted as consent. You vote “yes” when you don’t speak up. You bear responsibility for the idea if you were part of the conversation. The scripture does speak to this issue in Ephesians 4:15 when Paul exhorts believers to “speak the truth in love.” That is great wisdom when taken in the context of all five words. It is not a loving act to be silent so as not to hurt feelings if the end result is a potentially greater harm that could have been prevented by speaking up in the first place. On the other hand it is not fruitful to speak the truth if it is not done in a spirit of “love.” You can critique someone without criticizing them. The key is to speak the truth in love. The motive of “criticism” is often to tear someone down. The motive of a “critique” is to build someone up by looking after their best interest (even if it is painful to say or hear).

Let me leave you with one more thought. The way you say something is as important when “critiquing” as what you say. What would set best with you if you were leading and someone wanted to disagree?

“I disagree with you.”   OR  “Can I share another way to look at this issue.”

“Everybody is going to hate this.”   OR  “Could we possibly do some research before pulling the trigger to determine the implications.”

[SILENCE]    OR  “I hesitate to take an opposing view but I want to make sure we examine all angles so that your plan will work.”

Speak Up! And when you do….speak the truth IN LOVE!

Dixie Chicks? Does that sound familiar? It does if you are a fan of country music. Just over a decade ago they were the darlings of the country music industry. The group consisted of three attractive, talented, country stars who produced hit after hit. They were riding high until their lead singer decided to make a political comment. Certainly she had the right and no one would deny her freedom of speech. She criticized the sitting president at the time, George W. Bush. Here is the problem…  Her audience was made up of country music fans who lean heavily conservative, patriotic, and republican. The career of the entire group went into a nosedive. They tried coming back with one more album but the damage had been done.

Whether you serve in a ministry or operate a business it is important to know who your customers and your potential customers are. Who is it that you are trying to serve? Who is it that you are trying to reach? You cannot serve an audience that you alienate. Perhaps you are like me. I have strong moral convictions, deep Biblical convictions, and clear political convictions. I believe that I am right on all points. But guess what? Not everyone agrees. You may have noticed that people can get real worked up over issues related to any of these areas. How do you express those convictions without un-necessarily alienating people? As a person who is called by God into the ministry I believe that I have a message to share. I want as many people as possible to be open to it and to hear it. As I have wrestled with how to balance being a person of conviction with the desire to keeping my message open to as many people as possible (by not alienating over half of them) I have applied the following:

1. I try to distinguish my political opinions from Biblical and moral convictions. The lines seem to be blurry to a lot of people. Though I have a strong opinion, I am not called to represent a political party but to represent the Lord. Therefore, I will discuss politics with anyone but do not take public stands on political issues, unless the issue is clearly rooted in a Biblical or moral concern. By the way… I follow politics closely and have strong opinions about which way we should go.
2. I generally try to utilize social media to be social rather than to make a point about anything, particularly political opinions.
3. When taking Biblical and moral stands, I always seek to do so with compassion. The aim of my stand is not to hurt anyone but ultimately to bring healing. The Bible calls this “speaking the truth in love.” Speaking the truth without love leads to alienation. Loving without speaking the truth leads injury.
4. Though I do not want to alienate anyone, I will stand for the Word of God on all points without apology.

Now the Dixie Chicks could still be rocking the country world today. But they chose to take a political stand by criticizing the character of a president supported by a majority of their audience. They would not have compromised their convictions by singing another song instead of making political commentary at a country music concert. The people were there for their music, not their political opinion. Take a stand, but take it at the right place, at the right time, over the right things. And when you do speak out….speak the truth in love.

Maximized Leadership: Are You Setting The Tone?

Be the person that you desire for your children to become.

Great advice for parents, don’t you think? You must model for your children the behaviors, attitudes, and values that you hold dear. What would you think of the parent that opted to write them on a list and post them on the refrigerator while behaving in a contrary manner? You can apply the same principle in a church. I have often been amused to see the lengthy church covenant posted on the church wall affirming the priority of taking the gospel to the lost just before preaching to an unenthusiastic congregation, that gives little to missions, and has no un-churched people present to hear the gospel. I assume that they can read but apparently the document has not made an impression. Likewise, I go to a different church the following week and see no church covenant posted. However, a passionate pastor has invited me to share with his congregation. The church is friendly, lively, worshipful, and loves good preaching (even mine). How could this be if the standards are not posted on the wall? Hang around the leaders for a while and you will discover why. They live with a committed and passionate attitude among their congregation week in and week out. It’s true that some things are better “caught than taught.”

Every family has a culture. Every church and every organization has a culture. Attitudes, values, and priorities vary and are as diverse as personalities possessed by individuals. Every church and every organization has a culture also. It is a corporate (or combined) mindset that guides attitudes and thinking. It is critical that a cultural tone is set that benefits the organization, the individuals in the organization, the customers of the organization, but most importantly that pleases the master of the organization. Yes, the master, the Lord Jesus Christ. Here is the question. Who bears responsibility for setting the cultural tone? I’ll say it begins with me because I am writing this post. However, for you to correctly answer the question, you must reply with; “It begins with  me.”  You may think that your role is not that influential and that you do not bear responsibility. However, you are the only person that you truly have control of. Don’t wait on someone else. Be the person that you desire for everyone in your organization to become. If everyone is determined to set the tone, the tone will indeed be appealing to members and the community alike.

Maximized Leadership: Will Your Children Be Attending Church When They Are Adults?

I love to talk about leadership and get great joy in helping people to progress in their skills. If you ever doubt that you possess leadership responsibilities you need only look to your children to realize that you certainly do. Leadership is essentially the ability to influence others and the impact we have on our own children is perhaps the most important test we will ever face in this regard. Did you know that the church is losing two of every three students who grow up attending church? That is a shocking and troubling trend of our day. I am not satisfied with that and I trust that you are troubled by it also. Do you want your children, and the children who grow up in your church, to be attending when they are adults? If so, Why They Stay can help.

Tom Crites and I have been on a journey as we conducted a national research project to determine why those who grew up in church have remained faithful. Instead of observing why many have left, we studied why those who remained committed have stayed. The results have been powerful. We desire to see a movement among parents, students, and church leaders who will commit to do everything possible to help the next generation to not only come to faith in Jesus, but to be devoted to serve for a lifetime. I hope you will be a part of the movement. Would you take a few moments to consider the following?

Watch this two minute video that highlights the forthcoming book, Why They Stay. Click Here

What you will learn from this research is applicable and can strengthen your skills as a parent and as a church leader. The book is now available on Amazon (link) as other online retailers, on kindle and will soon be available for as an audible download.  It was due for release on October 1^st but has already cracked the bestseller list on Amazon. I hope you will get your hands on a copy. Would you prefer a complimentary copy? I invite you to join our team and allow us to send your copy for free. Go here to discover how. Join the Team.

One last thing. If you would be kind enough to post or repost, you may touch lives such as the couple in Dalton, Georgia whose marriage was literally saved after their exposure to this information. I pray that your children and the students in your church will be impacted by this movement!

You may recall a Fed-Ex commercial from a couple of years ago where a business has it’s team seated around a conference table discussing ideas on how to stream-line costs. The executive at the head of the table opens up the floor for discussion and brainstorming. A junior team member meekly throws out the idea that opening an account with Fed-ex would save the organization ten percent on online express shipping. There is deathly silence as no one comments. The idea is dead in the water. Meanwhile the team leader has a light bulb go off. He says, “How about this: We open up an account on Fed-ex.com and we save ten percent on online express shipping!” Everyone around the table begins to affirm the brilliant idea. “Great!” “Perfect!” “Just what we needed!”

John G. Miller states that “an organization’s success depends not only on its people but the quality of its ideas. How do you streamline, grow, and achieve your goals?” How do you achieve your objectives? Ideas! What makes an idea good is not “who said it” but “what it can do for the organization.” Organizations must caution against allowing the source of an idea to carry more weight than the merit of the idea itself. It is important that you nurture a culture that encourages input and sharing where you benefit from the experience and wisdom of every member because “good ideas are the lifeblood of all exceptional organizations.”

That gives me an idea.  Until next week….

Adapted from Chapter Twelve of John G. Miller’s Outstanding: 47 Ways to Make Your Organization Exceptional

 

Maximized Leadership: Stop What You Are Doing!

I once read an interesting metaphor describing church strategies. It noted that Dakota tribal wisdom says:

“When you discover you are riding a dead horse, the best strategy is to dismount.” 

However, churches often find themselves trying other strategies.  Consider the following ten ways that churches and organizations deal with the problem of riding dead horses:

10 – Provide additional funding to increase the horse’s performance.

9 –   Provide training to teach people how to ride dead horses.

8 –   Appoint a committee to revive the dead horse.

7 –   Change the person riding the horse.

6 –   Say things like: “This is the way we always have ridden this horse.”

5 –   Appoint a committee to study the horse.

4 –   Harness several dead horses together for increased speed.

3 –   Pass a resolution declaring: “The horse is not dead.”

2 –   Arrange to visit other sites to see how they ride dead horses.

1 –  Buy a stronger whip.

Churches and organizations are really good at starting programs but have much difficulty stopping them. One of the keys to your progress may be to put a ministry or program to rest.  Is it really making a difference for the Kingdom? Questions you should ask about each program or ministry:

1. Does this fit within the framework of our purpose? If not, it should be put to rest. You cannot pour energy into everything and surely should not waste time on those things that do not fit what you are called to do.

2. Do we have enough leaders to do it well? In some cases ministry or programs may need to be suspended if adequate leadership is not in place. A ministry done poorly can sometimes do more harm than if the ministry is not even functioning at all.

3. Do we have enough resources to do it well? Not everything requires money. But, some things do. The comments above apply here once again.

4. Do we have a passionate person providing leadership? When something is everyone’s responsibility, it tends to be no one’s responsibility. Someone must take the lead and must do so with passion.

5. Is it essential, important, or good? If it is good, stop doing it and focus on those things that are essential and important.

Many churches and ministries struggle because they try to do too many things and/or they do too many things poorly. What is the last ministry you stopped doing? It may be time but it sure will not be easy. Check in next week to learn more about stopping ministry. It is a skill that is lacking in many churches and organizations.

Maximized Leadership: The Key Element in Growing Groups

I trust we can agree that the more people studying the Word of God on a regular basis, the better. In addition, as more people are studying the Word together in your church, the more lives you will see changed, the more leaders you will see developed, and the more people you will be blessed to see come to faith in Jesus. Therefore, you need not apologize for wanting your groups to grow. Please understand that there is not “a key” to the growth of your Bible study groups. I wish it were that simple and that I could share “the key.” Unlocking growth is more like a combination lock where several things must align in order to see the groups grow and multiply. You need to also understand that it is not enough to simply “teach the Bible.” Certainly that is critical but if it was the “key” then all groups that study the Bible would be thriving. Don’t get me wrong here. Good Bible teaching is essential and the effort is wasted if people are not engaging and applying God’s Word.

 

I have been helping leaders grow groups for over thirty years. The work cannot result in disciple making without good Bible study but there are skills involved in growing the number of participants in the groups as well as the number of groups that meet. For example, effectively communicating the purpose of the groups, understanding how to enlist people into the groups, how to minister to people in the groups, how to organize groups, how to develop the leadership of group members, how to engage the group members in reaching out to the unchurched, and how to get the members to help create additional groups are just a few of the skills that are needed as the group studies God’s Word together in order to open the combination lock of group growth.

 

I want to share one key skill that is like the first domino that if tipped will in turn cause the other dominos to fall. That one key is the equipping plan for your leaders. What are you doing to systematically train your Bible study group leaders to give them the skills that I just described? Trust me….the application of these skills do not occur spontaneously. Most Bible study leaders focus on…..Bible study. You can do that week after week and fail to apply the skills needed to grow the groups. What is the result if you fail at this point? The fewer lives you will see changed, the fewer leaders you will see developed, and the fewer people you will be blessed to see come to faith in Jesus. Don’t apologize for wanting to grow your groups. And trust me, it rarely happens where the leaders are not equipped. I do have research to prove my point. But, to get the Biblical underpinning of my commentary, take time to study Ephesians 4:12-16. Paul made this point long ago. How are you applying it?

Maximized Leadership: These Meetings Are Killing Me!!!

Do you ever feel like you are a “P.M.A.?”  That would be a professional meeting attender. The fact is that any organization with more than just a hand full of members or employees has a lot of moving parts. Meetings are a necessity to enhance good communication, foster alignment, and to sharpen strategy. But, not all meetings are created equal. John G. Miller says that “outstanding organizations simply don’t waste people’s precious time with meaningless meetings. Someone once said that the worst of all murders is the killing of time.” While his second sentence is certainly exaggerated I hope you caught the key word in the first sentence….”meaningless.”

Perhaps you have responsibility for leading meetings on some occasions and granted, they are often necessary. If so, here are a few pointers to make the most of the time in your meetings:

1. Have a clear leader for the meeting. He/She should take charge, stay on point, and move toward accomplishing the goal of the gathering.
2. Have an agenda. What will you talk about, in what order will you talk about it, and can you stick with it?
3. Try to limit the list. Fewer items can actually allow for greater focus.
4. Focus on the right things. Spend time planning and problem solving. Do not waste energy discussing someone else’s job. The greatest expertise resides in knowing how someone else should do their job! Your meeting’s purpose is to discuss how to best do yours.
5. Choose the right time and place. Choose an environment as free of distractions as possible while attending to a degree of comfort. Try to schedule at a time when participants are not anxious to get out due to other responsibilities.
6. Invite the right people. One thing worse than a dull meeting is a dull meeting that is totally irrelevant to the person attending.
7. Prepare. If you are not prepared you are wasting people’s time. Get your ducks in a row in advance.
8. Be punctual. Start on time and finish on time or finish earlier. No one ever complains about finishing too early.
9. Herd the cats. If you are leading then you bear responsibility for keeping on task. Is it okay to chase a rabbit? Yes but keep him in the meadow.
10. If someone is done let them leave.

I have to lead a lot of meetings and try hard to model the best practices. But I am open to suggestions and I hope you would be likewise for those who often find themselves in your meetings. Outstanding organizations utilize meetings to energize their team members and bend over backwards not to drain team members with meetings. Let’s all take this principle to heart. I must run now… I have a meeting to attend.

 

*Adapted from Chapter Eight of John G. Miller’s Outstanding; 47 Ways To Make Your Organization Exceptional

Maximized Leadership: Tools Trump Slogans

“Attitude is everything!”

“Dare to Achieve!”

“Just do it!”

Statements like these can serve as great rallying points for an organization.  John G. Miller states that “slogans may sound great, but in order to take the organization to higher levels, people don’t need platitudes – they need tools.” Allow me to illustrate this premise with the job of a lumberjack. Suppose you want your lumberjacks to produce more. Therefore you develop a slogan to inspire them to chop faster.

“Swinging our axes like there’s no tomorrow!”

“The Sahara was a forest before lumberjacks moved in!”

“Lumberjacks for Jesus – Chopping until the Kingdom comes!”

The lumberjacks get inspired and begin to swing harder. They drive their trucks to and from their work with fresh bumper stickers crafted to inspire. But there is a problem. The axes are growing dull. They are swinging harder and actually producing less. These lumberjacks do not need a slogan, they need a tool to sharpen their axe. An even better resolution would be to purchase chainsaws. Mind you that the slogans are not wrong and it is not wrong to have a slogan. But, in the most effective organizations tools always trump slogans.

The easiest way to do one’s work is the way that one has always done it. But that may not be the most effective approach. It is human nature to cling to the status quo and what is familiar when a crisis is not at hand. However, failure to change, adopt, or adapt will ultimately lead to a crisis as the business or organization begins to falter and at that point the needed tools may be out of reach, unaffordable due to eroding resources, or of lesser value because the proverbial hole is too deep to dig out of.

I do not consider myself to be “tech savvy.” I have noticed that some leaders even take pride in ignoring emerging tools and technological developments. That is tragic because leadership and (personal) growth go hand in hand. I am very “tech aware” and continue to try new technologies in an effort to strengthen my leadership. What is new with you? Are you seeking new tools for your work, your leadership, your organization, your ministry? While slogans can motivate, it is the tools that allow you to do your work more effectively. Focus on getting your team the best tools possible. Or else you may go the way of the organization with this slogan: “Our buggy whips can’t be whipped!” Really?

*Adapted from Chapter 7 of John G. Miller’s  Outstanding: 47 Ways to Make Your Organization Exceptional