Maximized
Return To Church Survey
Much has been written about why people stray from church. For those who return, what is it that gets them to come back? Steve Parr and Tom Crites are conducting a nationwide study to discover what tangible factors can make the biggest difference. The study targets 25-55 year olds who grew up in church, left for at least two years, but then returned. The participants of this confidential short survey will offer valuable information that will help as we seek to assist church leaders in reconnecting those who have left church. This is based on the most common question they receive when doing seminars based on their book Why The Stay. Survey participants will be entered in a drawing for a $100 Amazon gift card. In addition, those that refer participants will be entered for a $100 gift card as well. Please refer people you know by tweeting, posting and emailing the link to the survey. Your participation is greatly appreciated! One last thing…this is multi-denominational so send it far and wide.
Don’t Confuse Motion with Progress
Have you ever had opportunity to get on a stationary bike for exercise? The actions taken by your legs replicate what you would do if riding a bicycle outdoors and the exertion is certainly a good way to improve your physical condition. However, the stationary bike cannot help you get anywhere. While the motion made by your legs is similar you will find yourself in the same place once your workout is complete. It is a good illustration of the difference between motion and progress.
I once heard a leadership talk that contrasted these two actions. I want to borrow that concept and make a few observations and comments that can strengthen your leadership. Have you ever thought about the difference between these two forms of movement? Both motion and progress require movement but motion will not necessarily get you to your preferred destination. Yogi Berra once commented upon getting lost on the way to an engagement that “we were lost but we were making good time.” The key need of any organization is ultimately progress. However, employees can sometimes substitute motion for progress and fool themselves and others into thinking that they are being effective when they are not. As a church leader I often see this in congregations. Many churches have a lot going on with activities but are in decline and are not making disciples. I have observed employees who always appear busy but never seem to produce substantial results. How about you and the organization that you serve, the place you work, or the church you attend? Are you in motion or are you making progress? How about you personally?
Progress requires objectives, goals, or outcomes that you are seeking to move toward. These would equate to a destination if you were taking a trip on a bicycle. The stationary bike can replicate the motion of riding a bike but will not get you to the destination. The bicycle has the capacity to get you to the destination but will not do so if you do not pedal, steer, and just as importantly, move in the appropriate direction. Be sure to identify objectives before determining activities (how you will spend your time and energy). Otherwise you will be in motion and may confuse the activity (motion) with progress. Once you determine your objective(s) make plans that move you in that direction and consistently evaluate your progress. Take a few moments to think about your job, your leadership role, or the organization you serve. Which best characterizes your leadership? A person in motion or a leader making progress?
What do you do if few or no guests are attending your church or group?
The key to getting guests to visit your church or group is not a secret. An overwhelming majority of those who visit the first time are there because they were invited by a friend or a relative. The last stat I saw on this was around 87% with the second most common reason for a visit applying to only 6% of your guests. If you are not having guests, the reason is clear; your members are not inviting people. What is the issue here? Leadership? Your church cultures? Anemic ministry or services? Lack of challenge? If you are having not guests, you certainly need to analyze. Here are a few short terms and long term solutions.
Short Term:
- Look in the mirror. This one is tough. You must evaluate your leadership and role in this problem. Don’t give up. Grow and develop your skills.
- See the fields. Have you ever seen any demographic information on your city or county. It is eye-opening when you see the number of un-churched around you. You will find that anywhere from 70-90% (in North America) are not in church in your community on a given Sunday. Many, if not most, of those have no relationship with Jesus. Get this information and share it with your members.
- Apply the Law of Large Numbers. It is a simple principle. If you invite two people, one of them might respond. If you invite 100 people, you will have guests. Find a way to challenge your members and measure how many guests are being invited.
- Open the side doors. Some members of your community who will not attend worship will attend a fellowship. Your ministry should offer several throughout the year to introduce community members to your congregation. They are more inclined to attend when relationships are initiated and established with your members.
Long Term:
- Train members in evangelism. That is what the most effective churches and groups do. They do not train 52 weeks out of the year but they do not let 52 weeks go by without providing training. Train everyone through your teaching, preaching, and leadership. If not, you will continue to struggle getting your members to invite guests. The training begins with equipping members to be good inviters to not only your worship, but to fellowship opportunities.
- Work on the total environment. Lead some of your members on a “Nehemiah Walk.” Examine your facilities, meeting space, signage, greeting procedures, follow up plan. Are your facilities inviting? You know it can be improved. Get to it!
This is a blog, not a book so these solutions are not exhaustive but hopefully something will click that will help you provide leadership that results in more guests because after all, the ultimate goal is that guests would ultimately become disciples or grow as disciples and in turn help us in making more disciples in the future.
What Happens When People Don’t Hear Back – Re-Post
“I’ll give you a call by the end of the week.”
“I’m going to take you to lunch soon.”
“I’ll get that info to you by the end of the day.”
“I’ll sit down with you and we can talk it through.”
Have you ever let someone down? I know that I have and I’m not proud of it. But I will tell you straight up that it is always my intent to follow up on what I say I am going to do. I’ll take it a step further. I would personally want to know if I have neglected anything I told you that I would do and would appreciate a reminder. That does not bother me because I want to follow through on what I said I would do. When I led the Evangelism team at the Georgia Baptist Convention, I would meet with the staff each month. One part of the agenda was labeled “What about” This item was where I made myself accountable back to my team for anything that ever came out of my mouth. I have likewise done this with all teams I have led through the years. I was always willing (and still am) to give an explanation, status update, or apology if needed for anything I said I would do that may have been left undone. You can ask those who have served closest to me about this. I want to keep my promises.
I imagine you know someone who makes statements like the four in the introduction and you know good and well you are not going to hear back from them. They make proclamations and don’t understand that their credibility erodes further with each failure to follow through on what proceeded from their own mouth. I am not talking about making a mistake here. I am referring to not following through on what you say you will do. Sadly, when this occurs with customers they don’t simply interpret it as “Mack does not keep his promises,” but as “the whole organization does not follow up on their promises.” Ouch! It is not only your personal reputation at stake. John G. Miller says, “Whether its boss to employee, peer to peer, or corporation to the field and vice versa, no one should be surprised when anyone keeps a promise. Whatever we say that we’ll do, we do. When people treat one another like this, your leadership is maximized.”
Adapted from Chapter Fifteen of John G. Miller’s book, Outstanding; 47 Ways to Make Your Organization Exceptional.
Seven Messages for Church Leaders
I have been honored over the past seven-plus months to serve as the interim Lead Pastor of Hebron Baptist Church in Dacula, Georgia. This is my home church and it was great to preach before family and friends each week. I preached several messages during the course of the interim that speaks to issues relevant to church leadership. I wanted to share seven of those messages with you. Listen to one, some, or all and I hope you will post and share with others as they speak to you and your church leaders. Here are the sermons with titles, subject, and a link to listen in…
1. The ONE reason Young Adults are Walking Away. This message addresses High School students, young adults, and parents. It is based on research from my book Why They Stay and drills down on the core reasons young adults are leaving the church and directly challenges them to persevere in their faith. Please watch. Here is the link. [Link Here]
2. Yield to All Pedestrians. The title is based on the theme of “Accelerate” as I preached through James. However, the subject is critical for all churches. How are you treating guests that come to your church? James tells us how and this message is important for any church. Here is the link. [Link Here]
3. Get Connected. Why does every member of a church need to be in a small group? Is there a biblical reason? Watch this message and learn. Here is the link. [Link Here]
4. I Beg Your Pardon. No church can fulfill its purpose or vision where there is division. This is a message that challenges every member to make things right with all other members by following the biblical call to extend forgiveness. Everyone needs this message. Here is the link. [Link Here]
5. Give Me My Music Back. The culture is changing rapidly. Churches are going through changes. How are you handling the changes? Do you have the right attitude about worship? God blessed me with a powerful message and I encourage you to view this message on dealing with change. Here is the link. [Link Here]
6. Why Membership Matters. In preparation for this message, it occurred to me that I had never heard a complete message on church membership. I certainly hear it mentioned or encouraged but have never heard a comprehensive message. I have now because I preached it. Do those who attend your church clearly understand why membership matters? Here is the link. [Link Here]
7. What God Looks for in a Pastor. I was preaching through 1 Timothy when I came to this text. Members and pastors alike need to understand what God looks for because that is what we should expect and look for. Most people judge the pastor by his preaching…and that is important. But, what does God say about a pastor’s qualities and priorities? Find out. Here is the link. [Link Here]
For church leaders, I can assure you that listening to these messages will maximize your leadership!
Principles to Assist with Problem-Solving – Part One
Are you facing any problems in your leadership? In your organization? On your team? Of course, you are. If there were no problems, there would be no need for leadership. Problems are perpetual, typical, aggravating, but not always normal and not all are unavoidable. Leaders are problem solvers. If you dig deep you will discover that the most effective leaders are those who have greater problem-solving skills. Let me share some principles that when embraced can help you to be a better problem-solver.
- The Principle of the Triage: You cannot solve a problem that you do not know how to diagnose. Triage is ordinarily used as a medical term. It is the process of sorting injured people into groups based on the severity of their injuries to prioritize which patients are in most immediate need of care. Failure to diagnose properly can result in death or greater injury to the patients. As a leader, you want to take caution against over-reacting to small problems on one side and failing to address other problems that can grow causing even greater damage on the other. Effective problem-solving begins with a good diagnosis. What can you do to be better at diagnosing? Read books about leadership. Read books, blogs, and other sources about the systems that you lead. Ask others (internally and externally) to give their perspective on the problems you are facing. Pause before acting if it is possible. Get all the facts from all angles before reacting if possible. You may suppose that this will slow down your decision making. However, as you are better equipped you will find that the combination of instinct, knowledge, and experience will enable you to move quicker as time goes by.
- The Principle of the Emergency Room: Though the wait is long, and the bill is high, the trip usually beats the alternative. The emergency room is one of the last places in the world that I want to visit. No one goes there for leisure, entertainment, or time for relaxation. The experience is often unpleasant for the patient as well as for family members and friends. However, there is another way to look at the emergency room. It is the place where healing begins. Be cautious not to ignore problems simply because dealing with them will be unpleasant. Do not let a minor ailment become a serious infection or perhaps a disease that can cause great harm to your organization, relationships, or ministry. The sting of alcohol is preferable to an amputation resulting from an infection that grew out of neglect. Though the emergency room experience is not something to which you aspire, do not let fear or neglect cause a problem to worsen. Tackle the problem and do it now.
Watch for more next week and we will continue to discover principles that maximize your leadership!
Principles to Assist with Problems – Part 2
Last week I shared two principles to assist with the problems that you face as a leader. First, we looked at the Principle of the Triage: You cannot solve a problem that you do not know how to diagnose. Secondly, we looked at The Principle of the Emergency Room: Though the wait is long, and the bill is high, the trip usually beats the alternative. Let’s now continue the journey of principles to assist you with problem-solving.
- The Principle of Anecdotal Trends: Your organization does not succeed or fail based on what happens in similar organizations other than your own. You would do well to study, observe, and learn from what other businesses, organizations, or ministries do that share the common task or mission that you have. However, just because something works in another organization does not necessarily mean that it will work in yours, and just because it failed elsewhere does not mean it will fail in yours. Beware of either adopting or dismissing an idea or solution based on an anecdotal trend that is found only in an individual or small group of organizations. You should have a grasp of actual trends based on larger credible samplings and will do well to follow the lead in those cases.
- The Principle of Investment: Small investments rarely result in large returns. Big problems do not lend themselves to quick fixes. The larger the problem, the larger the amount of time and energy will be required to resolve it. For example, a marriage that has gone through years of dysfunction cannot be healed in a one-hour counseling session. The real key to problem-solving is to catch it as early as possible. Failing to see a problem or seeing a problem and ignoring it will cost you greater investment of effort and resources. Get to as soon as possible. A leader must be diligent, observant, responsive, and courageous. Enjoy those times and situations where solutions are quick and easy. But be prepared to make big investments of time and energy to solve big problems.
I’ll continue with more next week to help you maximize your leadership.
Give Me A Break
2018 has been some kind of year. I write each week to encourage you and to help you grow as a leader. I live what I write about and the past twelve months have tested me, grown me, humbled me, and challenged me as a leader about as much as any year I can ever remember. I served as the interim Lead Pastor in my home church while simultaneously helping the staff of the Georgia Baptist Mission Board navigate the transition of a beloved twenty-five year plus leader transition out and a new Executive Director transition in. In all these circumstances, my leadership has been tested as I have dealt with change, staff anxiety, staff problems, decisions that have a great impact, and the juggling of multiple responsibilities. This is not a complaint. I have been blessed and I am honored to have these opportunities.
Writing about leadership has helped me so much through the circumstances that I have experienced. I have often leaned on the lessons that I have learned and taught through these articles. I believe that my next year will be equally as challenging if not more so. One thing that I will have to evaluate as my organization goes through a change and my responsibilities evolve will be how I spend my time. Do I continue to write each week? Bi-Weekly? Monthly? Not at all? You can help me with this decision. As I wrap this year up, take a break from writing for the last few weeks of the year, and enjoy the holidays, I would love to hear from you. Do you have any thoughts on the frequency of these articles? Do you have a testimony to share? Please email me your comments at sparr@gabaptist.org. In the meantime, thanks for reading and I hope you have a Merry Christmas and a Happy New Year.
Mission Trumps Position
Does the name Babe Ruth ring a bell? The avid sports fan certainly knows who that is. Even the less acquainted are likely aware that he held the Major League Baseball record for home runs for almost forty years before being surpassed by Hank Aaron. During the three years prior to Ruth’s dramatic hitting career, a young pitcher on the same team recorded a 2.28 earned run average as a starter and had a winning percentage of .671. Do you happen to know who that was? Yes, you sports geeks know exactly who I am talking about. The young pitcher was none other than Babe Ruth. Ruth was on his way to perhaps becoming a Hall of Fame pitcher with stats like those.
However, he did not continue to serve the team as a starting pitcher. The coach determined that he would be more valuable playing every day, going to the plate four to six times per game, to drive in runs and give the offense a punch. He did not know that he would set the record for home runs when the change was made. What if he had balked at the decision? (I could not resist the pun.) You may have never heard of him. Who knows how the rest of his career may have gone as a pitcher. He may have excelled or he may have flopped. We will never know. What if he said, “I don’t want to play every day. I like pitching every fourth game.” What if he liked the spotlight of being before the crowd for every pitch instead of only five or six plate appearances?
What about you and your role? Do you like your position in the organization? You should at least have some affection for it and there is no harm in aspiring to greater things. However, a leader should never have the attitude of “I don’t know what I would do if I could not do this job (hold this position).” A growing leader is capable of holding several different positions with a degree of effectiveness and will excel where he or she is placed in the existing organization or in another organization for that matter. For one to possess the attitude that they cannot thrive in any other position or any other place than where they are is not flattering. Hyper-specialization should not be confused with limited skill sets and lack of personal development. You serve your organization to help accomplish the mission. The mission must be superior in priority to your position. Otherwise, unhealthy internal competition, diminishing competence, and the undermining of your own credibility will result. You will best help those you serve now and in the future by placing more emphasis on the mission and less emphasis on your position. It is commitment to the mission that will get your organization to where it needs to be no matter what your position may be. The mission must take precedence over your position!